Got Questions? We’ve Got Answers.

Find answers to the questions we most frequently receive from our clients regarding cooperation, manufacturing, and order fulfillment. If you cannot find your question here, feel free to contact us.

Frequently Asked Questions (FAQs)

What is Samolej’s core business?

We are a family-owned manufacturing business founded in 1984, specializing in plastic injection molding, pad printing, assembly, and kitting. We also offer expert technical consulting and manufacture high-performance wheels and rollers for pallet trucks.

Can you manufacture using client-provided molds?

Yes, we provide manufacturing services using molds supplied by the client, ensuring the complete safety of the tooling and repeatability of the injection molding process. We also offer mold storage in a climate-controlled warehouse.

Do you have a minimum order quantity (MOQ)?

We do not set a strict minimum order quantity—we evaluate each inquiry individually, tailoring our terms to the specific nature of the project or product.

What is the lead time for a new project?

It depends on the project. The initial consultation and requirements review typically take about 2–4 weeks. If a new injection mold is required, tooling production in Poland takes between 8 and 20 weeks, while in China it takes around 4 weeks plus shipping (from 1 week via air freight to 6–8 weeks via sea freight). Once the mold arrives, trial runs are conducted within 2–7 days, and following sample approval, production parts can be delivered within 2 weeks.

What are your warehouse operating hours?

Our warehouse operates from 6:00 AM to 6:00 PM. However, large deliveries and bulk pick-ups must be scheduled in advance.

Do you provide support in sourcing new injection molds?

Yes, we guide our clients through the entire process—from design consulting and selecting the right toolmaker in Poland or China, to supervising tool manufacturing and final acceptance.

What types of polymers do you work with?

We work with a wide range of materials—from commodity plastics like PP and PE to high-performance engineering resins such as PA GF, PBT, PC, PPS, and ABS. Backed by extensive chemical and process engineering expertise, we are ready to take on challenges involving virtually any type of polymer.

Do you work with international clients?

Yes, we have no geographic limitations, although most of our current clients are based in Poland—frequently as subsidiaries of major Western corporations.

Do you provide custom printing on customer-provided components?

Yes, we provide printing services on customer-entrusted parts using two-color pad printing and hot stamping technologies. Please note that priority is always given to components produced on our own molding lines.

Do you provide secondary operations such as product assembly and packaging?

Yes, we provide comprehensive fulfillment services: sub-assembly, kitting, and custom primary and secondary packaging designed to meet your specific supply chain needs.

How can I start working with you?

Simply reach out to us via the contact form on our website or directly by email—we will discuss your project details and propose the best solution.

POROZMAWIAJMY O TWOIM PROJEKCIE – DARMOWA ANALIZA I WYCENA